DYMO Connect

The machine is great, if you want to connect to the App, please allow a couple of hours per day! I spend hours everyday trying to connect my iPad to the printer, it says the printer is there, but you try and connect!!!! End up daily, switching iPad off - on trying to connect, reconnect printer to router, switch iPad off, switch iPad on, it sees printer but just will not connect!!!!!!!!! So frustrating!!!!!!!!!

My previous review after iOS 15 launched; As the title says, I can no longer connect my iPhone or iPad to the software, making the hardware completely useless. It’s such a shame as the concept is good and when it worked, very useful for what we needed. The app was never brilliant and hadn’t been optimised for newer phones, but it at least worked. Now it doesn’t. January 2024 update; At some point the above issue was fixed or I happened to find a way to work around it. Either way the software is utterly dreadful with very little improvement since launch. The latest issue (now we’re on iOS 17) is text entry no longer displays so the only way to see what you’re printing is to highlight it. Amateur hour for a company such as Dymo.

App needs to be updated to be computable with IPhone 15.

What kind of app you cant see what your writing?

The app has many issues with function and usability that are well listed in reviews here. The MAIN ISSUE is that the crucial print button is top right and so any iPhone from the X onwards it is very hard to get the app to print because the button is being the phone signal and battery display!!! Come on Dymo this is appalling .

This would be great if only the important buttons ( home / connect /print) hadn’t been put so high up the screen that they can’t be pressed. Developers please sort this out.

App was unable to find the LabelWriter 450. Have therefore deleted.

I would seriously consider a competitor printer. I had a USB PnP printer which stopped working on Sierra/High Sierra due to lack of support for Mac. I bought the Mobile Labeller to replace, whilst the hardware unit is acceptable the app to control it is awful. The interface is not sized for notched displays so you struggle to use the top left and right buttons without accessing other IOS features - one of these buttons is the rather crucial ‘Print’ button. Beyond this glaring issue on basic functionality the app is full of minor annoyances, no ruler so you cannot determine label length, nonsensical QR/Barcode implementation & no auto sizing of labels to text length. Honestly, look and see if another product will meet your needs.

The only way to get this to work with an iPad is to delete and reinstall the app, every time you want to use it. Which is ridiculous as you lose all the labels you have created. Am going to return hardware as it is not fit for purpose.

This app lets down the whole product. The app crashes frequently, loses connection with printer often and the UX design is terrible - the Print button at the top of the screen crashes with the iOS clock and is very difficult to actually press. Very frustrating.