EastRise Mobile Banking

I’m a new member and only joined because they joined the larger NEFCU. So far, the app is top notch and their branch customer service is amazing. I switched from a bank outside of VT and this place is great so far.

It’s very easy to use and helpful.

I have enjoyed banking with VSECU since the 1970’s. From the start of this new bank face called New England Credit Union, I have had trouble time and time again with charges to my account, with a cold none responsive reply that your need to wait before we correct our errors. I have found many members thinking about changing banks, myself included. I miss the personal financial trust I had in the local branch. Respectfully, D. Davidson Long time member

The export function is not available on my IPad where it is on normal computer systems. I find it very annoying. Thank god my husband has a computer, but this one function should be available for my IPad so I can order reports off my Visa Card account with specific dates and then I can download into an excel spread sheet. I do not understand why this one option can’t be added to the mobile version. I need it every month.

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As an avid techie, it’s nice to see when an app is functional and intuitive. This app is great for mobile banking and I’d recommend folks use it.

Always helping the customers asking them how we can help them and never treating us just like another number or a customer always treating us like family and never pushy like I have been at other banks when I was younger, there’s no other bank out there

Thank you VSECU’s IT Team for designing such a user-friendly and fast app. It has synced beautifully with my iOS iPad.

I’d still like to receive a hard copy in the mail but are not getting them anymore. I go on-line and use my paper and ink to print them off. I totally get the paperless concept but like to look at a few things on something else besides a screen, especially when it comes to balancing my checkbook … yup, still do that too!?

The APP is awesome! Thank you!