EASYPAY Laundry 2.0

Took my $8.25 payment, the machine didn’t turn on and when I selected that the machine failed to start it simply went to the next screen and said thank you and the payment was submitted. There is no where to see past services either so I can’t even reference the service to call and get a refund.

This app hard crashes every time I try to pay. It plain doesn’t work. Just use quarters and save yourself the headache.

This is probly what you may not want to use if you like to expedite payments of save time. Long story short it took 1:37 to process a payment and machine didn’t even work afterward followed by phone calls to get refund not worth it unless significant improvement is done. I can suggest few here. 1. Ease of use is not great. Scanning can be done for multiple objects at one time as opposed to scan one and set parameters and scan...takes too much time 2. You can benefit from cashing maybe? 3. It might worth exploring expediatong the payment transactions or use third party queries 4 please listen to customer feedback and improve. This looks more like alpha run or beta run...NOT customer ready in any measure

Worked fine

Why advertise if the app doesn't work. It doesn't work at all. Can't even create an account.

Once you put in all info, the create account does not activate, so you can never create. If you want anyone to use, hire a good developer, not a family member/friend, but a professional! LOL

Not sure who supports this app but they did a terrible job. It’s either that or no one bothered to update it.

I downloaded this with some trepidation. The last update was a year ago, and all the ratings are bad. The laundromat I was in wanted me to use it, though, so I counted on the protection of my credit card and went for it. Well, it worked fine (one small stutter with a machine that wouldn’t start at first, but it finally did), and so far no unauthorized charges on my CC. However, this gets one star from me for a few reasons: one, the lack of updates. I see the developer has other apps, but what’s the laundromat supposed to do once they are tied to this one? Two, all the bad reviews that are unaddressed. Three, and this is the clincher, I can’t cancel my account from the app, nor can I remove my credit card.

I tried this app for the first time at the laundromat yesterday. Took forever to set up because that part was buggy. I’m sorry I was so determined to pay by phone. It wasn’t responding so I’d start over. Then it finally got to the stage to ask if the washers started. I said no. It then said it was charging me anyway! I then went to the EASYPAY machine mounted on the wall. The actual cost of the 3 washers was $8.50. It charged me $50 on 5 separate $10 transactions!!!

I used this app once for laundry. It was great! I got money back towards my laundry each time I used it. I’ve never been able to get it to work again. ☹️ I’ve tried taking the app off my phone, updating my account, and nothing works...