eCare@Pharmasave

I’ve been using this app since it was first released. Today I logged in only to find that none of my prescriptions are there! There is no in-app help, which makes matters worse. My pharmacy says everything is okay with their system.

Most other pharmacies offer auto refills, this is a key missing feature.

I find this app super-useful for tracking prescription histories, and have used it several times to call in a refill. The one issue is the ambiguous status “in progress”. Recently I requested a prescription refill via the app several days in advance of the pickup date, and the “in progress” status was still in showing after that date and time had passed. I went in and queried it, and an assistant found that it was ready. When I asked how I can know in future whether it’s filled and waiting for me, he said, “Give us a phone call…” Surely the point of the app is to spare both the pharmacy and customer these extra steps? Then again, I’ve never seen a “ready for pickup” status so perhaps that’s the issue.

This app simply doesn’t work. Very frustrating to try and set up, and then doesn’t work.

Super easy to set up. Will make renewing prescriptions a breeze. Already renewed 1 first try.

I can’t actually tell you how many times I tried to register this app with pharmasave so it will work and still cannot get it working. Even the pharmacist said just avoid it. But yet they are promoting it again and it still does not work. Waste of time and effort. They may be promoting it again but it’s the same app as years ago that did not work then and still does not work. If you want an app for your medications I strongly recommend trying another pharmacy because this app is A LOST CAUSE! Another issue is it won’t allow your iPhone or ipad to remember your user name and password, a real pain. Why can’t they get this to function properly, other pharmacy’s are able to make theirs work, why can’t Pharmasave? And why keep trying to get people to use it when they know full well it’s hopeless! Read all the reviews, not good.

Does what it needs to do by keeping track of prescriptions and making refills easy.

Had to log into the website first, but after that everything seemed to work. Had all my prescriptions saved and had no problem requesting a refill. Either I’m lucky or the previous reviewers issues have been fixed

So more often then not it tells me that there is a network error, or I need to change the password because it has difficulty logging me in or, the best one, the pharmacy never receives my request for the refill. Kinda thinking to change pharmacies if this is the program/app/developers they are using?!?!

Would you consider adding a feature to allow us to save the Rewards card to the Apple Wallet?