EFCU Financial Mobile Banking

Terrible app, for resetting a password or username. It won’t let you get a code on the password via email like it does on the username. In addition to the password requirements are ridiculous. My way bigger bank I mainly bank with and many others have less requirements. In addition it doesn’t tell you why you can’t use the password you want. It just says try another although you met all the requirements. No excuse for this type of ignorance in a system that should be user friendly.

This app has been giving me problems since I changed my new phone number. I’ve been calling and speaking with a service rep and they always tell me someone will get back with me and they never do. It’s been almost a month now

It is so easy and convenient to make a deposit with the app

I really love my EFCU branch , they keep you alert on fraudulent transactions, and it helps me to keep my account secured!! Thanks again for all your support!

Interfacing with this app is a headache, but thankfully there’s a great support team to call and actually set up payments or do what needs to be done with your accounts.

Seems like the system is down when you need it most. Too many technical issues when trying to log in. This may be more of an IT issue than an App issue.

I’m always pleased with the service rendered.

App only works 3 days a month..

On Saturday November 4th, app started having issues. It would load finally and show balances but you couldn’t load the debts. After a minute or two a box popped up saying there was a load error and to call a number. Well waited until today after having issues all weekend. Figured there would be no one to talk to on weekend. We my husband and I called at different times of the day all day today and no one answered the phone! Then it was coming up saying the whole site was having issues. Still can’t see anything and it has been 3 days! The the heck!

This is an amazing credit union professional staff easy app control I love it