Ekahau Survey

I’ve had nothing but problems with this survey app. No survey I complete uploads to the cloud. Continuously fails . This is an operational problem that effects customer service. Sort it out ekahau

NOT Free as stated on App Store $ 1000 + annual subscription.

This may be a free app, but it only works if you have an account, which is priced for big professionals only!

You download the app then launch it in the usual way. This is where things go crazy. Clicking on set up account takes you to another page where you are asked for your details, including a ‘license key’ which clearly you don’t have at this stage. Filling out the form without a license key doesn’t get you anywhere and prevents you from registering and setting up your account in the first place

This is a brilliant app that is really easy to use and is joy to carry out surveys with the iPad rather than laptop. However during a big site survey I did have multiple app crashes more than half way through the survey. Very frustrating and had to revert to laptop and Survey Pro to finish the survey. Hopefully a new version will bring bug fixes and also the ability to configure channels on the sidekick.

This is the best Wi-Fi Survey app on the App Store (In My Humble Opinion) Quick Disclaimer, I do work for Ekahau... But... hear me out. I can connect my Ekahau Sidekick to the iPad and perform on-site survey without carrying my laptop! That is wicked !!

While working on AP inventory… moving APSs on the map, taking notes, pictures and adding tags… Ekahau has been crashing frequently losing data in the process. As a work around, I’ve been saving my project after e very AP. This will take me twice as much time as usual to accomplish the same tasks.

Could use some updates and QOL features, but it runs decently enough. I would LOVE the ability to use the app horizontally or vertically. Would make certain projects much easier to view.

1. When you survey with AI pro the last point where you clicked when doing a continuous survey is shown with a larger dot and color so you know where your last reading was taken. With this app the first, last & current dot all are the same color/ size. If you missed a point and have to undo the last point this force stops the test instead of just undoing the last point. Just having the last reading marker be a different color or size would help when your pathways require you to go over a previous reading. 2. You cannot quickly inspect SNR readings. In order to view snr you will need to stop testing, upload to cloud, download onto a device that runs Ekahau AI pro then view SNR. Not too big of a deal with a small project but SK2 has resulted in 800mb files. Seeing as you have the options to view Channel interface, RTT & noise. I feel it could be possible to add SNR.

There’s no mention that you need to pay for the app with no ability to even open it without a license key. Costs between $1600-9200! Don’t bother to download unless you’re looking for a professional tool.