Elephant Trax

This is a great idea and could potentially be something really useful. Initially, I raved about Elephant Trax. However, after a recent app update, I lost everything in my app and can no longer browse the contents of boxes. When I scan stickers, I receive an error message. I’ve contacted customer service twice, once with no response and one asking me to confirm my email, which I did. No further response. Thanks to the lack of customer service, I’ve had to replace items that I needed right away due to not being able to stay in the attic long enough to go through every single box needed to find what I’m looking for. Completely defeats the purpose of the stickers. Will no longer recommend and now regretting I used them so much.

Good app, a small learning curve but fairly simple to use. If I can make a suggestion on one of the next app updates. It would be great to have a view in the “browse” to be able to look at each box or QR code separately and see what’s inside that box instead of looking at all the pictures. Or when you tap on a random picture it shows what else is in that box not just that item. Keep the great work!

It’s a great way to stay organized at a very basic and easy level. It’s quick to scan and recognize the QR, and app doesn’t appear to glitch or shut down. But, there are some things that could use improvement. For example being able to modify a previously scanned QR. You are able to change the keywords and title of the box but not add pictures (to show the modifications). You’re limited to 10 pictures per QR code which can be limiting for a large box. The app doesn’t remain logged in so, you have to be consistently logging in and for some reason, iPhone also doesn’t save the login & password chain.

Works fine except that the app times and and wants you to login. Problem is that iPhone is not remembering the account and password so you have to remember on your own. Why?!!! Every other iPhone app remembers for you

Labeled all of my boxes and put them in storage. Created an account and signed in like it asked to do and 3 months later it says there is no record of me signing up for it. It won’t let me log in to scan my boxes. Now I have to go through everything and find out what each box contains. Would highly recommend going with something else. DO NOT USE!!!!

I saw this reviewed on tik tok and this app is a the answer to my organization dreams! Super easy to use and works with their Elephant Trax labels that you can buy on Amazon. You can even start taking pictures of your stuff before you get you labels in hand. Also, not necessarily app related, but the labels are excellent quality... they have even held up to our kids getting them wet. Do yourself a favor and download this app and order your labels!

I really like this app for an organized move of my things. Since many of my things will be in storage for a while, it will be nice to have a catalog of what is in each box. However, the only real issue I have with this app is that it does not update across devices. I had some friends helping me pack, and I used my iPhone to catalog boxes and a friend used my iPad to catalog more boxes, and it turns out that everything is device specific. If the pictures were taken and assigned to a QR code on the iPad, I can only view it on the iPad, and vice versa for the iPhone. Please update the app so that the pictures and QR codes can be viewed on any device logged into my account!

I have finally tried using the tracking system, and so far it is intuitive and easy to use. I just put my stuff in one box, take a picture, label it, and tucked it away. The only additional function that I wished it had was the ability to invite family members (aka wife) to look at my inventory to see where things are instead of asking me all the time. That’s all for now, and I will update as I continue to use the product.

I packed a few boxes as part of household organization project. Everything worked fine. I left it for a few weeks and now the app doesn’t work at all. I take the photos, add the keywords, scan QR code and get a message saying that the items were successfully assigned to a box. Then, when I go to move to the next set of items, I am shown the items that I just saved and asked if I want to scan the QR code. This leads to an endless loop of scanning the QR code, getting the “success”message, and then being asked if I want to scan the QR code. If I click on “cancel” when asked if I want to scan, the items go into the Unassigned tab. No response from customer service to my request for assistance. The concept is great, but this app doesn’t work.

Seemed to work great initially but now it takes FOREVER to get logged in and now when I log in it says I have no labels stored. I spent a lot of time organizing and storing info and now it appears to all be gone.