Employee Engagement Manager

Veröffentlicht von: NICE

Beschreibung

NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
Self-Service Scheduling, 24/7
Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
Greater Schedule Control
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
Better Work-Life Balance
NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
Terms of Use:
https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
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Employee Engagement Manager Häufige Fragen

  • Ist Employee Engagement Manager kostenlos?

    Ja, Employee Engagement Manager ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist Employee Engagement Manager seriös?

    ⚠️ Die Employee Engagement Manager-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.

    Danke für die Stimme

  • Wie viel kostet Employee Engagement Manager?

    Employee Engagement Manager ist kostenlos.

  • Wie hoch ist der Umsatz von Employee Engagement Manager?

    Um geschätzte Einnahmen der Employee Engagement Manager-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung
Die App ist in Belarus noch nicht bewertet.
Bewertungsverlauf

Employee Engagement Manager Bewertungen

Will not load

Him8tnc on

Vereinigte Staaten

This is the most useless app I’ve ever seen. It was very helpful in the beginning but I don’t know what happened. It won’t even load! I get a white screen. One other thing that would be useful if it ever works again would be to make sure any changes to schedules would update in real time.

Will not work

Cehl--- on

Vereinigte Staaten

This app is so inconvenient and not reliable at all I wish my employee would use a different application I have been not able to log in for the past 2 days and all they keep saying is someone will reach out to the team this is so frustrating after maintenance then I am not able to log in it Kwes telling me to contact admin which I have still nothing

Loading issues

momm0417 on

Vereinigte Staaten

Sometimes the loading issues make this app useless. When we are away from our work stations we rely on the app. I tend to not use it as it is intended because of this. Otherwise it is very useful for me to have this on the go. I would give it 5 stars if it would load properly.

Terrible!

Big brown eyes! on

Vereinigte Staaten

After the latest update it will not work. I need to log in daily to check my schedule since it flexs. My job already has this escalated and working to figure out what can be done. The programmers or who ever makes this app & NiCE LTD products needs to fix the issue

Doesn’t always work

blingbl0ng on

Vereinigte Staaten

This app is not very reliable Schedule is off most times and most times does not even function

Needs work

FTWTx14 on

Vereinigte Staaten

Gives you option to setup face of but everytime you try to open app you have to go through the process of manually signing in. Defeats the purpose of that feature. Once you figure out how system is setup I guess it’s ok to submit schedule changes but is not the most user friendly. Really wanted to love this but it seems to be extra work instead of convenience

Great—if you don’t need it.

peasetorch on

Vereinigte Staaten

Updated a year later: Dropping from 2 stars to 1. This is a great app when it works, but it’s so laggy or crashes that it fills me with rage when I’m trying to view my schedule or make changes. Not the mindset I want headed into a long shift with customers. I a thousand percent wish my company would drop this to go with another app. I work for a Top 5 retail company, you’d think the app would be invested in fixing glitches for such a huge client. Original: Works great to just see my schedule—but any time my company offers either voluntary time off or overtime, this app bogs down, takes forever to refresh or stops working all together, and the slots disappear before I can grab them. Frustrating and worthless to me.

Terrible App for how important it is

Herrero123 on

Vereinigte Staaten

I am a supervisor at the place i work at. This app is extremely important and vital to my job and it is constantly slow or doesnt let me access at all which is unacceptable. I have far less important apps that handle more information that work with no problem but this service that our jobs actually pay for us to use is slow and outdated. Fix this issue i will be escalating to my leaders to hopefully change our platform.

Terrible app

Xi'xon on

Vereinigte Staaten

It’s not working.

Horrible app never works

Syyyyop on

Vereinigte Staaten

This app barely works ever and no one can fix it when it’s down super annoying almost pointless

Store-Rankings

Ranking-Verlauf
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Kategorien-Rankings
Diagramm
Kategorie
Rang
Top Kostenlos
423
Top Kostenlos
471

Employee Engagement Manager Konkurrenten

Name
PingID
N/V
iPostal1
BlueParrott
Fax - Simple Mobile Fax
Easy Send & Receive Fax
Great Work™
Thrive at work
Simpplr
Simply flourish™
rmResident
On-The-Go Resident Resources
Genesys Tempo
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Alorica Connect

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