Enlighted Connect

booking a desk you cant even filter to see available desks, when you go to map and see a free desk, but does not show up in the list to book. absolutely useless app why bother providing an app and from comments dating YEARS back there is no improvement

Every time I’m in the office I request for it to be warmer, yet the temperature never changes. No one else is making competing requests—the app just doesn’t work. Waste of time.

Great app, instant response in aircon as soon as I ask app for cooler zone.

Our work building uses this app and it’s so far has been useless. It doesn’t even make any difference in temperature and the worst part is Comfy support team. Opened up two cases with them a month ago and hasn’t seen any progress.

I can’t complete the authentication process to use the app. The authentication link they send to my company email 404’s, so the app is unusable. There is no support contact on the company website or in the app.

Company header logos block important time, battery info etc. in the iPhone’s “ears” when the phone is in Dark Mode. Why isn’t Comfy taking responsibility to provide correct UI design guidelines to companies and/or assuring in some other way that their product maintains a high-class image?!

This app is so frustrating to use for our office. The descriptions for work spaces are not correct. It makes you “confirm” your booking an hour before, so if I book it for 8 am I have to confirm at 7 am, but it doesn’t prompt you or send a notification, so I have yet to remember to do this since at 7 am I’m busy getting ready and getting the kids out the door. And then you get to the office, realize you don’t have a booking, and can’t even remember which one you booked (app doesn’t keep a record of it). Overall just not effective and very frustrating. Most people at the office don’t even use it because it’s not accurate, so everyone is just roaming around looking for an open desk.

When the app works, it’s convenient and great. That said, connectivity it sporadic AT BEST. You will frequently have to quit the app and reopen it in order to get it to connect to your building. Sometimes it will even lock you out for 10 min even though your request did not go through. If they fix the bugs, then this would easily be a 5 star app.

The app doesn’t work, I open it and stays on a page telling me to select the building and goes nowhere, nothing to select. The app support link doesn’t work, opens a Zendesk page with an error. There’s no way to change the temperature and we are toasting in the meeting room.

Every day I request the app to warm up my space because seating in the office at 70 F is way too cold and it keeps resetting it back to 70 every hour. What’s the point of this app at all?