Entrata Facilities

After the last 2 updates the app won’t even open on my phone. It flashes the Entrata screen then shuts down. Please fix!!!

I’d give anything for my company to go back to RealPage

This app is awesome

The app it’s so hard to understand, in website you can see apartment number easy and type apartment number to check if it’s occupied or not. I never recommend to use this app to work

This app will completely destroy your maintenance department! -no 2 way communication! -no scheduling feature! -refresh takes forever -glitches, freezes up all the time -does not sync well -multiple properties are constantly lost or do not appear in the drop down ( you’ll have to reset the app and that takes forever)

Glitches are endless Nothing is consistent No templates are the same Will shut down unexpectedly without saving work No ‘undo’ button after inspection is submitted or way to edit it Pictures taken on phone or tablet don’t populate during desktop approval of inspections meaning no way to charge residents for damages Takes 10+ mins to take a photo under one field, but won’t let you continue until said photo is loaded Photo won’t load and app will kick you out after extreme wait times If Wi-Fi connection is lost, entire inspection is lost No fields for certain rooms

Excellent

For the past 6 days or so, the app has been crashing on iPhone and iPad, but not for my coworker with an android. I cannot open the app to view work orders and this has created a massive inconvenience for our team.

App has started to freeze up will not load correctly

I’ve contacted support a couple times with no follow up responses after several weeks. The app is fine, but if anything goes wrong then best of luck on your own.