Entry Pro 2020

Changed phone no have to wait 30 days to get access? Unacceptable

After moving to a temporary phone and then back to my primary phone due to repairs, this app has blocked me for 30 days due to using too many devices (one temporary phone). Now I am unable to get into my own home and every day is a battle with the security system, and this during a pandemic when no one wants to touch any biometrics. It’s shocking to see how disconnected this company is with its primary users.

Well done guys. Does everything it set out to do and does it well! Makes getting in and out the estate no-hassle without compromising on our security! The app is so quick and easy to use.

What a terrible app … had all sorts of problems, then did the update , now can’t add my stand number 😡

I’ve had the entry pro app for almost two years and everything was working fine. The. Suddenly one day I need to reinstall or cannot get into the app. I reset and ask for a new OTP and it says it sends but nothing ever arrives. Can you please confirm why this is the case?

I keep getting the message that my app is on 2 devices when it’s not. Tried speaking to the hoa and they don’t see anything wrong with my profile. I have to keep sending messages that cost R1.50 per message and you sometimes don’t get the code and have to re send again.

I cannot agree more with the other clients bad reviews. It’s been such a frustration since day one. There’s no consistency which make the admin with guests staying over quite challenging.

This App one day just stopped working, saying I’m logged onto more than 1 device, but I only have one device. They’ve reset my account numerous times, we’ve waited for the mandatory 30 day, nothing still same error message. It’s been frustrating and there no support whatsoever.

Quite simply the worst access control app on the market. Half the time their servers crash and the other half push notifications are sketchy at best. Functionality is painfully limited as well, not that that matters seeing as it hardly ever works. Do yourself a favour and avoid. If I could give a zero star rating I would

Probably one of the worst apps out there, got a new phone then account got blocked due to different device. Have to wait 30 days ridiculous