Evanston 311

I previously was signed into this application. When you guys rebuilt it, you broke that. Now, after resetting my password, it wants me to verify my email address. I’m already a user on your account! Fix it.

I preferred the previous iteration of this app. It had more functions on the front page, and allowed you to see not just your own help tickets but also in the area. This was very helpful as we could see if neighbors had also been missed for trash, if there were rat sightings, etc. If it’s possible, please bring back the option to see other tickets in the area. Otherwise it allows me to contact the city, which is 90% of the function so overall nice and does the job.

This app is awful, it won’t even open ...better to not have not... unfortunate because it could be very useful

Sadly can’t open it on iOS 14. As someone else noted, probably hasn’t been built and tested yet.

App crashes when attempting to log in. No contact info in app or App Store to submit tech support request

App was crashing every time I try to login. I deleted and reinstalled it and now it won’t launch at all. Crashes in opening.

The app immediately crashes after you open it. Maybe needs to be updated for new iOS version?

It was very simple to set up. I submitted a request and it was easy to also add a photo. Very convenient!

Used to be somewhat helpful (and by somewhat helpful, I mean not overly helpful). Now the app only shows the splash screen and does nothing more. A screen shot would be exactly the same, but use less memory. Evanston: Fix this before announcing everywhere to use the app for more convenience...ugh!