EVoke EV Charging

User friendly ui which helps to easily identify the status of chargers and their availability for charging.

Frequently not able to charge. I call customer service who reboots charger but still not able fix. They don’t admit these chargers are glitchy and don’t seem to work very reliably. Don’t waste your time with this garbage!

Never works

I was happy to find and use the chargers as they were in a location that I frequent, and it made the burden of charging my vehicle a little more doable However, I was very unhappy to learn that they recently changed their policy to start enforcing a $50 pre-authorization for every charge. I find this extremely insane for a transaction that, at max, usually comes out to $11-$13. Other charges in the area do not attempt a $50 pre-authorization or any pre-auth for you to charge your vehicle. The way I see other chargers that do not require any pre-Auth amount is that they either load a certain amount to their service account card and charge based on that amount. If it exceeds that amount, the customer is forced to pay the remaining amount before starting another charge. Some chargers even have memberships where if you frequently use their chargers, the payment amount is pulled from an account you set up with them instead to combat nonpayment issues. There are so many different ways and solutions that can be employed here other than charging your customers $50 as a pre-authorization each time they wish to use your service. One of the Chargers locations that I frequent is near a low-budget gym. If I'm going to this sort of gym, what makes you think that I have $50 for you each time I wish to charge my car with you? You are limiting access.

Apps get stuck easily. One time, It fails to start charge it , and I can’t stop the session. Next day they randomly charged more than 10 times . I did not charge my car for those sessions , yet I am being charged . I ask for the refunds. But they refused . Terrible experiences I have been through with evoke Ev charging company. Do not use this charging company .

Nice progress from previous versions to current version.

It’s a high school project level app quality-wise.

The app doesn't work 75% of the time. All 51 chargers near me say available on their hookup but when you scan the qr or enter it manually it says charger not available. The chargers are useless and i cant charge my ev at home because their app does not work.

Possibly the worst EV app on the market. Full of bugs, unhelpful customer service, and often broken.

When it works, it’s great. Problem is the machines fail to initiate a session more than they do and then the app insists you’re connected. A set of beautiful brand new chargers at the Rochester, NY, airport, but I’ve only gotten them to work once.