ExamRoom.AI

This is one of the worst testing experiences I have ever had. Their website failed *twice* which led to incredibly stressful exams— both times. I had to reschedule twice to take this exam because their website is so antiquated. The app and website coders should be ashamed.

The worst app and the people are so difficult to deal with. Good luck getting your test done.

WHAT NIGHTMARE. Difficult on signing in and always have connection issues. Rude customer service. They will hang up on you and leave miserable trying to figure out and try to reconnect again. I wish the STATE BOARD ask the Credentia to get a better apps for the CNA EXAM. Horrible experience! Cheers for headaches.

I used 5 different computers, trying to take a test using this platform and was still unsuccessful… this was the most frustrating and tiring experience I ever had. I am going to try this thing, 1 more time !

TLDR; make sure your phone is updated and that you have enough space on your phone. Also the employees are doing their best as I am sure they deal with these issues a lot. Started the exam process at 230pm. I had predownloaded the app to make sure it worked, but when the onboarding agent had me turn on the room scan, my camera froze and they had to disconnect me. The agent told me it was because I hadn’t updated my iPhone all the way and to borrow someone else’s phone. However, you need to use the phone’s camera during the whole exam. Since this was so last minute, I couldn’t find anyone who was free for 2 hours to wait for their phone. In the end, I believe it was due to the space on my phone. I had about 10GB left of space on my phone when I tried to take the exam. I deleted 10 more GB to download the update. Unfortunately, I ran out of time for the download (you get 1 hr past your test time to start the exam) and decided to just try again with the space I made. The app started to work and I was able to take my exam. I gave 2 stars because the employees I called frantically to figure out what was happening were nice, patient, and fairly accommodating to the circumstances.

This app saved me time from having to take the test in a testing site 1hr from home

I had to download extension and whatever else before I could take the test, and now I have to reschedule because I couldn’t even take it.

I wish the nursing board would just use lockdown browser like my school does 😡 I’ve been trying to take my test since 7:40 and it’s past 9 now! Total rubbish