Expand: Beyond Meditation

This app is nothing short of amazing and it has so many beneficial explorations, meditations that will get you rested, healed and calm in all possible ways. Thank you for this gift 🙏

Any perceived benefits are outweighed by the inconvenience this app has caused. It logged me out and now my subscription is - for all intents and purposes - lost. Sure I can prolly write an email and spend a few hours of my life (that I will never get back) sorting this out with support - but who needs that? What I *need*is for the darned thing to work. This is what happens when commercial motivations are prioritized over end-user experience. They clearly care more about safeguarding their IP than they do their customers which is pretty dumb. Because if someone wants to copy anything they want it’s very very easy to do and they can never stop it - so how about prioritizing your customers instead of frustrating us and wasting resources on an impossible quest to lock down your sounds? A streaming app for meditation is a terrible model from the perspective of your end users. What if we want to meditate outside of coverage areas? It’s very inconvenient and again shows the true priorities and motivations here are commercial and not altruistic. Very disappointing. Just another capitalist venture.

Paid for the subscription - still can’t access anything but the free stuff - zero customer service and support

After update, I was logged out. I emailed the address listed on the contact us page on the Monroe Institute website. I received a response within a few hours with easy to follow directions for reinstating my subscription.

Have been using this without issue since it first came out until last week. The update has locked me out and a call to the Institute got me a referral to support but I haven’t heard from them. I will make another attempt but am quite irritated that they haven’t fixed this by now.

Every time I open this app it says I don’t have premium even though I’ve had a subscription for months. Have to reopen it to get it to work.

It seems that the app now requires creating a cloud account to use. I’ve been disappointed with the quality but requiring contact info seems a bit much.

I’m locked out. They did some kind of update and canceled my prepaid account. I called their offices and was referred to a website that doesn’t work. Not at all happy. Before updating, I loved this app.

Bought a sub, worked for 20 days, logged me out and when you log back on it doesnt recognize your subscription. There is not even a way to log out unless you delete app. Never got it to work again. So cancelled

Excellent technology however most of the voices used for the guided meditations are not relaxing for meditation . Just because they are officers of n the organization does not justly using their voices . I would highly recommend this to my patients if you used professional meditative voices that are calming and use hypnotic inductions . Also eliminate negative words from the grammar. The voices and words should be soft , melodic , and calming vs harsh , sharp and abrupt . This has been mentioned by many others in the comments.