Extended Stay America

A-1 service for front desk staff Cynthia in Atlanta/Cumberland location.

Good room. 1st floor. Smelled like marijuana throughout the first floor. Door wouldn’t immediately open. The app is fine, easy and good rewards Thanks for the service!

I just want to say that the General Manager Caressa Walker and her staff are very Professional, people person. I truly love this Hotel. I left because of financial problems, but I had to come back. Because when I’m here I feel at home.

Very clean and awesome staff

I’ve never seen a group of people that really love wh West 86 W. 86 West 86, Indianapolis Indiana you guys can learn a lot from this team like I said even if they’re here for a paycheck you wouldn’t have known it by the way they treat you. God bless you guys on Waze Six street I have the most enjoyable day ever at they do whether is good times or bad times they come to work and make us feel like it’s OK. Everything’s gonna be all right. Smile really helpful. really people that don’t do it for a paycheck. I start off with Heather just to lay back lady loves her job Miss Tonya just beautiful together. Brittany funny keeps me laughing straight up the maintenance man. He’s a pretty swell guy I could not say no better from the housekeepers to everyone that has a job into making this extended stay the place it is hands off to him people this is how you run a place of business. We know it’s not your job to come in here and be our family, but they are close to it hands off, hands hats off to the extended stay. I have the most enjoyable day ever and these are people are always remember and really miss. Let’s go challenging all extended stay in Indianapolis get like them you might be good. God bless and thank you.

The App Is Just As Disappointing As The Property

This website tried on 3 different occasions in the middle of the night to run my card for different amounts, it is ridiculous that u can’t even make a reservation w/o putting your card information in the slot and rather before a person get a chance to even make it to the reservation they tried to charge my account. Thank God for Locked cards for greedy companies like this. I’m in transition as of now and not so computer friendly. This website makes it hard for people like me

I love Extended Stay…. The staff is so nice and polite and professional… the rooms are clean and comfortable 🥰🥰 Makes me feel like I’m at home

These places are unsanitary roach motels. They refused to refund my money for an unsanitary room. I do not recommend at all. Stay away!

I had checked in and the gentleman booked me in room 307. Hauled all my bags to the room. Went into the bathroom and there was feces on the toilet seat rim and the lid itself. I then informed the gentleman who checked me in after I brought all my belongings in 307 he then gave me 403 which still wasn’t clean but at least feces wasn’t anywhere visible. Floors were sticky to find There was no night stand , no complimentary bud q aaa soaps. Very disappointed in this extend stay America. Nothing like the one I stayed in in maitland Florida. Love Maitland pembrook location but Sanford needs help. Refund from Sanford?