EZ Tolls MA

These people have been charging my card every time it drops below $10.00 but EZdrive Ma have never gotten a penny from them. So i got an invoice now from EZ drive owing them $46.20 after a month and a half of supposedly making payments . Fake !!!

The application takes a long time to update the balance, it freezes all the time..!!

This app is a fake! The state of Massachusetts EZ pass does not acknowledge this app. The money you put on your account does not go to your MA transponder. They money goes into the cloud somewhere. When asking Mass EX pass they say it’s a 3rd party company and they take no responsibility for the mo eat that was put in the account and you are still responsible for all payments. Your money why is lost! This is a fake app! Please do not get stuck in the same spa it I am thousands down the drain on this app and now I still owe all e pass fees along with major fines now. Massachusetts, please shut down this app and help the people of the state get there money back!

This app is not associated with the MA DOT, which I was told in person by a rep in their office. I got billed a huge amount and letter of non-payment, but I’d been paying into this app for over a year. Meaning they accepted tons of payment, even the location tolls mostly looked consistent. So, I paid them tons of money, they had my location data, and my financial info. It’s a scam.

I thought this was a E-ZPass MA app. According to E-ZPass MA there is no affiliation and I should delete and erase all my information. It works till I updated my payment details on the app and then received a letter from E-ZPass MA saying I need to update my payment because what they have on file isn’t working! That’s when I called and I started putting the pieces together and really looking into the app fine print. Found customer service phone number and guess what? A recording saying we are unavailable at this time.. blah blah blah!!! … It does work but I don’t want to take the chance on one day it doesn’t and have no way to contact a live person..

I guess you get what you pay for and it’s quite a parent that this company cannot afford real IT people to create a decent app. The amount of money that you have on file should not be in Red. If it is positive it makes me think I am in the negative. This is such a convoluted app and should be redone by proper people who know what they are doing. This just might be one of the worst apps ever!! They don’t know how to use a proper plus sign or a minor sign. Someone still in school in their first year probably designed this app. Absolutely awful.

Used this to register a rental car. Worked the first time. I think it must be bugged, because now when I log in my own car that I registered is gone. I tried to register a car with NY plates and it says that I need to pick a license plate type but it does not have any license plate types for me to select. Not very a useful or reliable app.

This app is broken, has been for a long time. There is no way to select a plate type when adding a new vehicle and thus no way to add a new vehicle. Told them about it and they have done nothing…. So stupid!!!

The amount of money you have in the app always shows up as red, which always makes me think I’m forty bucks in the hole until I get to a PC and check the site online. This is terrible UI and absolutely useless for anyone who’s colorblind. Ideally the amount of money you have would be black, and a negative sign would be applied if you are in the hole. Other than that the app is extremely bare bones but does its job. Meh about the service fee, I get that payment processors need to take their cut and it’s more of a convenience fee for me than anything.

It’s not deducting the correct amount of money