FARFETCH - Shop Luxury Fashion

Super!

I ordered the goods after 14 days of waiting, my order has been cancelled. I do not recommend.

Please be careful with this company, even better avoid it. They are not fair company and provide dishonest business towards their clients. Of course everyone see that their prices are much more higher than original, but problem is not even in it. I have ordered Gucci swimsuit S size from their company. First of all they sent me a wrong size which is M. Of course I mentioned that size is wrong and I want to return the item. Before returning I have made photos and video that swimsuit has same good quality and is not damaged. After returning they sent me email that Farfetch will not refund my payment because item is damaged. The company attached photos in which I can see that this swimsuit looks totally different from mine. I sent them photo and video proof that item that I sent them back was not damaged. Then Farfetch took 2 months to decide to refund my money or not. After 2 months they reject of refund and even didn’t explain why! How is it possible when client is sending all the evidence that item was really not damaged, especially when Farfetch is making mistake and sending the wrong size, to not refund the payment. This company is violating consumer protection laws! So, if you are ready to loose your money for nothing you can buy from this company.

It’s a .. s

In fact, prices are much higher than in original stores.

I can’t stand sorting clothes for “men/women” categories! When will Fashion Industry understand that everyone can wear whatever they want! Dress isn’t “for women” just like pants aren’t “for men” it’s crazy! I opened the app for the first time and first thing I’m asked is whether I’d like to shop for things “for women” or “for men” please consider changing that into simple categories…

Мои вы хорошие! Все отлично ! Только , когда я вижу рекламу в Инстаграм , мне нравится модель обуви, нажимаешь на эту рекламу, а приложение просто открывается на главной. Сделайте пожалуйста, что бы с рекламы того продукта что мне понравился, можно было перейти сразу на страницу этого продукта. Как это сделали на Zalando. Просто получается тебе нужно скопировать название и номер продукта из рекламы и ввести в поисковик в приложении. Меньше кликов-быстрей покупка 👍

My order was cancelled (out of stock) and promo code invalidated. At least I hope that they return my money sooner than in 14 days. Everything left bad impression.

Nie wiem skąd tyle ocen pozytywnych skoro ta aplikacja służy do naciągania naiwnych ludzi za pomocą zawyżonych cen za towary. Powodzenia

There should be an option to give zero star to this shop. I am waiting over a week for one item being prepared for shipment. I contacted customer support multiple times to find out what the problem is but nobody could explain anything to me. I contacted boutique myself just to find out they are still waiting for shipment documents from Farfetch. Estimated delivery time shown is app is already overdue. If you have to buy from them use card where you can have the chargeback option so you will have a way to get your money back.