Fat Cats Fun

Your app needs some improvement. I have a gift card and membership and should be able to add my gift card to my account.

You are charged a fee and can’t get tickets with points on the app. Money grab.

They have great customer service if you have a question you may send a message and they respond right away. They are always open have great food and beverages

I've been through the password reset several times. I can log in online but the app won't let me log in. Says the info is wrong. I've deleted and reinstalled. Tried app support and the support page won't load. Sorry guys, can't give a good rating if it doesn't work and can't get support for it.

Great place for seniors staff is friendly and welcoming.

Overall, the app does what it needs to, search for movies, review rewards benefits, etc. However, the ability to change or cancel tickets and or request a refund prior to the movie start time (never less than 4-6 hours) is met with an error message requiring a call or text/chat message with the theater.

This is pretty simple and straightforward. It is a good app to use to look at their movies and buy tickets and look at your account for awards. The only reason I did not give it five stars is because the app is not set up to allow you to upgrade to the FatCats Gold membership through the app. If there was someway to make that happen (which there should be…as a society we can manage our banks, TV’s, and even house lights through apps) it would be straightforward and simple app to use for all FatCats purposes, and probably worthy of the fifth star.

I Love Fats Cats. Its A Dope Spot. I Just Wish Their App Was More Updated With Everything The Offer Within Their Building.

I can't pay for my tickets online with a gift card!!!

When the app was updated, they struggled with getting it right. The refund option wasn’t working, nor the gift cards. They’ve fixed those problems, now, and it seems to be working fine, now. More, they contacted me to make it right after I had an issue. Issues happen. They owned it and made up for it. I really like FatCats, and use the app all the time.