FBB Card Controls

GREAT TO TURN CARD OFF - THANK YOU!

Good evening, this is the worst banking at I have used. It’s so inconvenient, like the last person said you have to open your mobile banking app to get to the card control which is stupid. I do understand that farm bureau is old but come on now it doesn’t take 2 3 app to get to your money. Yesterday I called to see if I could unlock my card via phone I was told that the app is down there is nothing they can do…. Well explain to me how I’m supposed to get to my money, I let it go. Now today comes the app has been updated but still does not work, I am beyond upset and set back on business I have to handle today. My advice to however is reading this do not download the card control app and bank with someone else, farm bureau always has problems with their system.

You have to have the FB Bank app AND this app to have card controls. But you cannot open this app and have it actually do anything…?? You have to open it via the FB Bank app ‘Services’ tab. Because of this when you get a notification that your card was charged- you tap the notification thinking it will take you to what you are being notified about… nope. It takes you to this app screen that doesn’t work. You have to go into the actual bank app, go to the services and then look through each card to see what was charged. I don’t understand how they couldn’t just make this a function in the first app. Maybe then it wouldn’t have been such a pain in the rear.