Fetch Park Member App

Tried to add my dog for “faster” check in. However, you can only upload 1 document for vaccines. Additionally, I saved my dog and the screen is stuck on the add dog screen. I’ve restarted the app and still shows on the same screen. Completely wasted my time.

This app is just horrible. It is slow and barely works. I showed all of the required paperwork at the park and am confirmed but in the app it says I’m unconfirmed and I can’t confirm. No one can seem to help get me confirmed so I can check in from the app.

Constantly freezes and crashes, nearly impossible to upload vaccine documents. Needs serious work

I am able to open everything and switch between pages. Pictures are distorted and there’s limited options to actually adjust the profile for me or my dog. Make sure to combine vacc paperwork into one pdf if you want to upload it— you can also email it to them. Overall, it feels only partially complete. That being said, I recommend the app to first time visitors. It definitely streamlined the registration process and getting the email about a free first visit was a delightful surprise! Hopefully they’ll update the app soon and prioritize improving current features over adding any new ones. I’d rather have limited features with complete functionality than more features with limited functionality.

The app is a great idea, if it worked. Doesn’t work unfortunately, can’t upload vaccine info for dogs, and won’t save changes. Tried on multiple phones, and still doesn’t work. Very unfortunate and will cost Fetch revenue if they continue to push that this is the only way to get into the park. The app is simply not ready for primetime.

Some of the locations are trying to move to the app only…which would be great if the app did anything but ask me about notification settings and then display a white screen

Really good idea but they haven't worked out the bugs. It doesn't work for checking and it freezes and shuts down half the time. Also the list automatically populates for Alpharetta every time you open the app. If that's not your primary location it's very irritating.

I can get to my account using the link in the email notification. Once I download the Fetch APP - I end up with some generic NULL NULL account and then the app freezes/stops functioning