Fetch! Pet Care

We found out our pet-sitter was no longer living in our town and had 2 days to come up with a solution. Living in Tucson, AZ, there aren’t a ton of options. We are still sorta “small-town” in some respects. Found Fetch! By luck and Tammy the owner actually came to my house along with Erik our sitter. They were super nice and I was comfortable at once. This app is awesome for scheduling and getting feedback from our sitter about how the dogs are doing. Love this service and will 100% be using every time we need someone!!!

I have used Fetch! several times now in the Tampa Bay area. The first few times went fine. However, because of the last two, I will no longer be using the service. Twice now, their scheduled sitter did not arrive to my home to take care of my pets while I was away from home. The first occasion, I was not notified until nearly six hours after the scheduled visit had been missed. The management had no sense of urgency to correct the issue nor did they seem to understand that it was a significant problem. My dog was not seen again until my next scheduled visit almost two hours after I’d been notified. I had two back to back trips planned and so did not have time to find another sitter. So I did not cancel the confirmed late evening/late morning combo I had already booked for last night and this morning. The sitter did not make either visit. *I* KNEW the sitter would not be able to make either visit by 11 am yesterday as she helpfully reached out to me. I suspected then that exactly what happened would in fact happen. I was informed at 4 pm today that my sitter did not arrive to my 8-10 am visit. Something I had asked them about in app twice as soon as I could. Management did not respond to me about this until SIX HOURS after the end of the confirmed scheduled visit. Instead, I was informed that someone would be coming to my house now for a completely unscheduled visit. I had that sitters number and was able to tell them I am home now. Overall, the sitters themselves are fine. The management is completely unprofessional. They apparently blocked my number. I called three times in succession after the first incident and only reached their voicemail. I used my partner’s phone to call a minute later and got Right through. I have not been able to reach a person this time, instead reaching only a voicemail box. They seem to believe it’s not a problem to put off informing me the pet owner of their failures to arrive for over Six Hours. I will never use this service again and do not recommend it.

Locally owned and operated. Fully insured. Easy to use! Absolutely love Fetch! I won’t trust my fur babies with anyone else.

The Fetch Pet Care app lets me schedule and cancel service with ease. Thus is especially helpful when I’m on the go.

I love the app. So user friendly!

I’m finding this very hard to navigate. You have to fill out tons of info that doesn’t even apply to my situation. What day is the trash collected? Seriously?! Let me see if any of your boarders would even be suitable before I tell my life story.

Great way to track everything related to pet sitting. Would definitely recommend!

Working with this allows me to SEE what Fetch! Pet Care and my pet are up to during the day. Love it!!

You get a GPS map of your dogs walk along with pictures! You also can communicate with your dog walker via the app. One stop shopping. :)