Find My Kids ~ Footprints™

Kept dropping “friends” and stating I didn’t have any. Bought three year subscriptions for me and two kids in January. One has started stating it has expired. Had to continuously allow location sharing even when set through the settings. While it worked, it had good functionality but now is just a waste of money.

It never works! The only person it tracks is me!! I paid for it for my family phones and no matter what I do it will only track me! Wasted my money!

Tracking was two days behind. Uninstalled, reinstalled, never received verification code to register app. Unresponsive to emails-still waiting and still can’t use app. Use to love this app and used it every day for years. What has happened?

Waste of money

Giving it two more stars than it deserves only because it works, despite the inconveniences I mention below. I’ve not found it as hard to set up as others may describe, but am dismayed that when setting up a geofence you have to physically scroll the map and zoom in to the location you want. For some reason they have not provided a search function to allow you to pinpoint an exact address. Very inconvenient for when you are setting up a geofence in a location that is far away (I.e. across the country) and you don’t know enough about the location. I had to switch back and forth between the phone’s native map app and Footprints several times to pinpoint the locations for my long distance geofences. Also, when setting a geofence the map can only display in hybrid mode, even when you change the main screen’s map settings to just a plain old graphical map. This makes setting a the above mentioned long distance geofence even more cumbersome, as the map refresh rates are much slower. It would also be great if you could use a logged waypoint to set up a geofence. No can do. Lastly in the complaint department, tracking others won’t work unless you switch both location tracking and location sharing on for your own phone, even though you may not be giving others (I.e. your kids) permission to track you. What this tells me is Footprints is forcing you to track yourself and is likely using your location data for their own purposes.

Worked for about two days and then stopped. Tried some of the solutions mentioned but it won’t let me sign in or reregister. Website has not been updated since IOS 7.

Don’t waste your money. This app quit working several months ago. I was told my subscription expired so I paid to renew and it still dies not work. I contacted support and it never got fixed. I am deleting from my phone.

App not working since update. Please fix this!

I will be disputing this on my credit card bill, does not work, can't find my son to sync app. DO NOT waste money

My wife and I have been using Footprints for over a year now to track our two kids. It took us quite a while to configure the app and indeed customer service didn't really help. But once we figured it out, we were able to add many locations (fences) and now we get notifications whenever our kids arrive/leave home, school and all their activities. It's also pretty accurate and doesn't waste too much battery. We just renewed our subscription for all 4 of us for two years ($5.99 if I'm not wrong). I had issues with the renewal and it charged me 5 times, but I just called Apple Customer Service and got my money back right away. It turned out I had to uninstall and reinstall the app and then it worked like a charm. To my best knowledge it's the best app that keeps track of the kids whereabouts out there. So don't get discouraged if it's hard to set it up or if customer service is not good. It's worth using it once you go through the hurdles.