First Savings Bank Personal

Can’t get into my own account

Had the FSB app years ago and deleted because it was awful and always “improving”. 7 years later I decided to download a bank app to better my budget and for convenience the app is still dreadful and still working on “improving.” Great bank, terrible app

Face ID to sign in doesn’t work. I have selection that option every time and never saves it.

90 percent of the time the app won’t load. When it does load it doesn’t work.

What is the point of making a new app that creates problems the old one didn’t have?

I recd an email notification that my statement was ready for viewing online or from the mobile banking app. There’s no link, button, etc in the app to view statements! No way to disable debit cards in the new app. Another reviewer said it was like stepping back in time—totally agree! Wouldn’t give this a single star if I didn’t have to!

Old app was so much better and easier

The biggest one being, you can no longer view any activity that hasn’t happened in the past 90 days. WHY?

App is buggy and force closes on me

The old app was so much better here I sit on a Saturday night and realize my debit card is gone and I can’t even shut it off like I could the old app and I can’t call the bank to shut it off either. I miss the old app. It was so much better user-friendly and you can get account information and change the name of accounts. The new one is like stepping back in the Stone Age.