First Security Bank

First Security is the best bank I have ever had my money in. Customer service of the branch on Walnut St, Rogers, AR is always nothing less than excellent. They are always friendly and I think they go above and beyond.

I am not THAT proficient at using apps on my phone as those around me are but must say, using the First Security banking app is easy to navigate.

It’s a great app, just hate the fact that it updates your balance knowing kind of slow. And you are over here thinking “oh ok, I have enough money” but not really because you are in the process of having way less than what you had originally thought.

Thank you

My husband and I have lived all over the United States and have banked at many banks through the years. First Security’s customer service beats all others hands down. We would never use any other bank again.

I’m not sure what the issue is with this app but 9 times out of 10 when you log in you aren’t able to see your balance! They need a serious fix.

Every single time I go to login the Face ID does not work and then it asks for my password. I enter my password and it tells me it’s incorrect and locks my account. So SICK OF FIRST SECURITY!!!

It keeps logging me out/not remembering me and not using facial rec. so now I have to type in my password each time.

Use all the time

The app at times takes days for a transaction to go through don’t expect it to update on the weekend and after 10:00pm my account balance will just say n/a until about 6:00am really could use some big updates