Fit19

I get error unable to reset password because of wifi. My phone works everywhere else but this app

The staff is very friendly compared to most gyms, its clean & has fun classes

I put it my login and it loads to the next screen “downloading system branding” and then takes me back home? :( and theres no customer service phone number or email so who do i ask for help?? 😭 anyone else having this issue still?

I downloaded and created password. Then I answered all the questions required to enter the app and start to look at class schedule so I can book classes. There are no descriptions of any of the classes available. I leave the app and try googling class descriptions but don’t find the info I need. When I go back to the app it crashes. I reopen it and it asks me to log in but tells me my log-in info is incorrect and I should recheck. I repeat log-in. No joy. I try deleting the app and resetting password. Same story. I do this three times, and still no joy. It won’t recognize my log-in credentials, so I can’t get into the app. Complete waste of time

When trying to add card, it says “could not add card. Try again later, or contact your card issuer for more information”.

No matter how many times I reset the password, it says it is wrong.

I used to be able to chat with my trainer but recently the chat text box disappeared. I wonder if this is happening to other members as well.

Doesn’t let me log in. Tried password reset multiple times but the app still complains invalid username and password

I’ve been using it for years and now it won’t let sign up for any classes, the classes don’t load and my check ins are no longer there

They have variety of classes and diff forms of group exercises. The place is new and clean. Wish they had more classes in the morning slots between before 10. Overall, my experience has been good.