Fixflo Contractor App

App lags, needs constantly updating & generally a pain in the backside to use

Lags, quits, doesn’t show all communication. Doesn’t work at all if no internet. It stores everything (contractor doesn’t have access to majority of things from the app) in the online database so if no internet it doesn’t work. Very difficult to manoeuvre between the jobs in the app. Maybe it works better on a pc but unfortunately, I can’t power up my desktop in the van. Searching for things said is not possible so you have to remember what you said within which job exactly if you want to find it a few days later. In case the data base fails to let you access, and you are having HMRC looking at things you are screwed as no access to anything. I highlighted this to the app developer that it could/should be stored within my server/emails but they don’t bother…

Up to 48hrs to reply, no telephone number for customer support! Issue been on going for weeks now! I wish I had a desk job so I could spend time in the day to sort it out! But I don’t! Should be chasing me to resolve the problem, not the other way round!

Work well for us *****

Having issues loading up pictures and invoices!!!

Great app for contractors to process works orders through to completion, while keeping everyone in the loop.

You need a green tick or similar to show any agent has seen messages sent , that way contractors would know if ignored

Works well out and about for completing jobs

No proper syncing is taking part at the moment for at least two weeks, jobs I have been emailed & which have clearly been created are not showing on Fixflo , it appears to be stuck showing only one job to be carried out & one job complete ., as this is used for time sensitive works I’m quite unimpressed with this app as it could cause works not to be carried out, let alone on time, due to jobs not showing for me on either the iPad or the iPhone.

Sort of useful, but doesn’t always sync properly. Taking photos it says they are too large when they are not and selecting photos can only be done once; then whole app has to be closed down to select more. Needs improvement work.