Flamingo Fares

Literally never scans correctly, rude bus driver called in on the walkie and told them I was trying to use a screenshot to get a free ride… If I could give less than 1 star I would.

This app is great for the most part! It’s made transportation to and from work a lot easier for me. The main issue I have with is the virtual card feature. I changed my phone recently and that’s when all my problems with this app started. First it asked me to create a new virtual card since I didn’t have one associated with my new device.(which I think is weird because my card should be associated with my account itself to avoid this very issue but anyway) I went ahead and created a new one. Just for my old virtual card to pop back up. But for some reason I’m unable to use it because it does not pop up in the “use” section. I called customer service three times. They had asked me to leave a message which I did. Days later I opened my app to see my original virtual card, with all my money, blocked and all the money had moved onto the new card. This would have been great except; the app was freezing so I logged out and logged back in and and it asked to create yet another virtual card! Yikes! Which I did but now I’m still not able to access the card with my money on it. As a broke college student, this makes things unnecessarily hard for me. I guess all I’m trying to say is, I’m hoping the developers will come up with a “delete virtual card feature” so I can delete the other cards and get my original card back. Or at least that I’d be able to use the card with my money on it. Aside that, it’s a pretty great app. Thanks!

I got a new phone and logged in but I wonder how can I get the QR code to show my money from the other card on the app? I don’t know how to delete the new virtue card on the app in order for me to use my other money on my other virture card.

Love the system been using them for over 15 years Reliable and Helps me save money when needed. Also the Drives are Amazing at there Job Kind and Helpful. Thankful for there Hardworking Services.

I got tons of error messages while trying to set up the account. After entering my acct several times it finally worked.

It runs poorly. Stole my money. It’s trSh. Do not use. Just get a normal bus pass.

Please fix

I’m trying to find out how to use this app.

App works smooth but recently there was glitch where virtual cards won’t sync, and you have to create a new one. Any money on the previous card is gone 😤

Where I start? Who thought to make the payment a QR code on the app? Like you truly think that was the best method especially for an iPhone? Half the time trying to scan the QR code, it triggers the EMV reader for Apple Pay to pop up… which would be wonderful if they had a downloadable card. So instead of having the card being able to download to Apple Pay or Google Pay to scan with EMV reader (how you pay with if you have the card) the developer decided, to be lazy as I can only assume, that a QR code would be best. A QR code.. that you have put your hand on the side if the sun is shining bright and causing a glare on the screen making it impossible to read. Make it make sense. This app is awful and had potential to be great. Get rid of the QR code and get downloadable cards for Apple Pay and Google Pay. Solves half the problems in the review. Just saying Don’t cut corners and release a product that’s not going to work half the time. This app alone makes me want to get into UX & App development because what were any of the developers thinking on the team? Lol