FLO Recharge Électrique

Simple - After a minute of using the app it closes itself. Poor.

I use Flo since it always seems to be available at its many sites. The map locator and charge availability is accurate. Having the Flo card has made charging easier especially when there is no cell coverage like in Manning Park. It’s easy to load up your account and the phone support has been prompt and helpful, plus they are a Canadian company!

Check prices. Charge power is far overpriced in my area.

Own a Tesla, tried to use this at university of Calgary in the university district EV charger. The app had a lot of steps to install, got through them then the charger would not work. Tried different stalls, tried to match the numbers to the stalls. A complete brick wall and extremely negative customer experience. Tried to contact support, it’s all in French! Managed to switch to English and was stuck waiting and never got through. I want my money back and am frustrated and upset by how poorly this went. Contrast to the seamless and perfect charging experience that Tesla offers. Flo is awful and I’ve wasted $25. Please be better.

The chargers are not adequate for the cold temperatures. Anthing below 20kw is not enough power during the winter months November- April. If you don’t have a flo card the system is very difficult to get started.

The software is the weak point. I usually just plug in and walk away. Here I have to navigate stupid software.

L’application va bien mais, bug quelques fois et on ne peut pas accéder à notre compte!

I haven’t experienced any chargers that charge close to their charging capacity. This means the app wants to make you stay longer for the charge as the cost is per minute. The hand shake process and charging app are designed well and very user friendly though.

Flo needs apple wallet Flo needs option to bill direct to cc like Tesla, Shell Flo needs to add plug and charge capabilities No particular order, some of these are easy some are worth the challenge

We have used a Flo home charger for 6 years. Great service, well worth it. The Flo app is OK, I would prefer to give it 2.5 stars: neither great nor poor. The route planning option which seems to come from a third party gives questionable results. So questionable, it gets less than 1 star, unless it was written as a student project… I suspect the internal algorithms are making questionable conversions. A planned trip of 250km and 1 charge along the way suggests a cost of about $50! I think not. It estimated an energy consumption of 99wh/km, that is about 1kwh/100km, I wish! At best we get about 11kwh/100km. If the app calculations were correct, as I read it, our 250km trip would use about 2.5kwh of electricity. The cost of charging would therefore be about $20/kwh. I am guessing the real cost is about $0.20/khw at the station. Either way, it seems to me there might be a factor of about 100 lost somewhere in the algorithm stream. Let us never forget the Gimli Glider incident of 1983. Check the conversion factors, then have someone else cross check the numbers before taking off. Then again, you might show me how to use it to get the correct values. I am happy to stand corrected.