Foodies: Order Food Delivery

Have been using Foodies frequently since late 2020 till now (June 2021). App is easy to use and make payments with, adequate amount of notifications, reliable service, delivery persons are pleasant and easy to identify. If more vendors would come onboard would be wonderful!

Food was ready within 10 mins but it took over 2hrs to get my food. Cold.

Several instances occurred where this app struggled to process payments for orders. Despite the app indicating payment failure, BML records showed successful transactions. Upon reporting the issue, it took them over a week to initiate the refund. While I acknowledge that service failures can happen, the slow response to these issues significantly worsens the overall experience. Also, they failed to address complaint messages on Viber despite numerous attempts.

Once I ordered something and even paid for it but after 10 minutes maybe they said the order was cancelled by vendor…first time it was maybe because I ordered I think 3 mins before the closing but still I think there should be another way for that. And the second time this happened, the reason for that was it was available but I just placed the order and paid. Anyways I got refund for that after a couple of days…I didn’t want to complain. And also the app refreshes all the time

The app needs a dark theme in the next update!! Would be easier on the eyes and blocks out the hatmful blue light coming from the default theme!

Vey bad service almost took 4 hour to deliver food

One of the best UI in a food delivery app, way better than avas foods User interface. But need a dark theme so its easier on the eyes!

A delivery app without reliable delivery agents. Food was ready and the agent was not picking up the food from outlet. Called the hotline several times, kept on saying that “it’s assigned to an agent”. After 2 hours since we placed the order, food was delivered. Imagine the status of food after been in a box for 2 hours. Won’t recommend this app to anyone.

Agents are not reliable Food was ready from the food outlet and it took the agent more than 2 hrs to pick up the food Not to mention the agent had to be changed two different people during the process for whatever the reason and when my food came it was soggy and messed up Do not recommend!!

I have used this app 6 times now. Each time it took more than 30mins for drivers to pick up my order from the restaurant. It would be quicker if I went to the restaurant my self.