Foundation Bank Mobile

I’m just about over this app. Worked for years. Note it’s been updated and i can no longer log in.

The app has never given us trouble but as soon as this new update dropped I can’t transfer any funds or make changes with Face ID, I hope they fix it soon.

The previous version of this app was way better and more user friendly. This version does not show real time transactions.

I felt like it was necessary to update my review. This new design of the app is VERY disappointing. I understand changes needed to be made to add new features, however some changes have have really regressed the app. There is a new “quick glance” feature which allows you to see your balance. This is cool, but if someone wants full access to their transactions they have the option to use their finger print or type their password to log in. Most new smart phones do not have the fingerprint software. And there is NO option for facial recognition on the app. So imagine how inconvenient it is for a person to have to type their password is EVERY SINGLE TIME just to look over their recent transactions. The main area where it has regressed & is not user friendly to ALL users. There is also not a way for you to search your transactions. For a person who checks their account daily, it’s never fun to see a transaction that you don’t recognize. I used to be able to search my transactions- physically type in the name of said transaction. Which would let me know if there were similar charges or history or that said transaction. Now, that option is no longer available. It was so much easier to do that vs calling the bank—only to realize that that said transaction was in fact a transaction that I had previously made. I love banking with foundation. I really do. I just hate the new updates to their banking app. Users want to use an app that is convenient, and easy to access all of the information that they may need. With the new changes that were made, I’m afraid it’s not as convenient for everyone as the developers hoped it would be.

I loved our old app! Never gave any issues, but this new app I had to spend 20 minutes trying to deposit a check. Because of the new way it takes pictures. I should’ve just drove up to the bank! Not upset just wish it wasn’t so hard to upload a check. Also I think this one isn’t as user friendly as the other one!

The new design feels like it has regressed. I used to be able to log in using facial recognition security, now the only option is fingerprint scanning. Most smart phones today don’t have that ability anymore. The bank is great, but the redesigned app is disappointing.

I love banking with Foundation bank!! They treat you like family or a best friend! They call me on my birthday and wish me a happy birthday!! I will forever call Foundation bank my bank for life!!

Not even close to a good banking app considering you absolutely can not count on your “available balance”. They use a separate service for some alerts so it is far from bring great customer service based.

Great bank and amazing service. I moved to Arizona and they have helped me keep my bank deposits and transactions together even though I’m not there and there is no branch here in AZ. I definitely recommend this bank

Half of the time it won't even open on my phone...it crashes over and over again until I get to the point where I would almost rather uninstall it than deal with it....sometimes it works...but most of the time it crashes continuously....haven't been able to open it on my phone for the past 3 days....