FPL EVolution

The app wiped my forms of payment from my account, and then didn’t allow me to add new ones. After 30 minutes and talking with support, it eventually worked. They made me pay full price despite wasting so much time in the Sun. I want a refund

What is going on with the app? Everything is like a blank slate now after latest update and it doesn’t show any charge stations whatsoever on the map. Also my favorited locations are empty too. Needs a major fix.

App does not show up on carplay. Stations do not show up on Nissan EV database.

Perfect when in Florida in absence of your regular network.

FPL needs to hire UI/UX experts. This app has clearly been written by developers with no regard for the user experience. To create your initial password you cannot paste into the field. You can tap on the first field and have your password manager insert the password but you cannot do so on the second field. As soon as you try to click on your password manager to fill the password, focus is lost. This discourages the use of long secure passwords putting both FPL and their customer at risk.

There’s absolutely no reason you should have to download an app just to charge. Especially with a lot of tourist down here and rental cars being evs. It’s ridiculous there’s no other way to activate the charge besides downloading this app and creating an account.

The app breaks when using the QR code on the machine.

Should have the ability to update your WiFi settings if you change the router.

I hope your backlog has the following user story. As a user I would like to have the ability to modify wifi selection so that I can troubleshoot any connectivity issues and change wifi as needed. Or something like that. You get the point. As a customer i should not have to wait 2 days to troubleshoot basic connectivity issues. Our only option is to call a 1800 number and wait for a support call 2 days later to just download the device app and modify settings. A work around in the meantime would be to allow users to create an account with the charger manufacturers app. Not sure why that’s not allowed. Extremely frustrating experience.

Every time I click start charge the app totally crashes on iPhone 15 Pro Max 17.02 software