FrontApp

Customer operations platform

Veröffentlicht von: FrontApp

Beschreibung

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
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FrontApp Häufige Fragen

  • Ist FrontApp kostenlos?

    Ja, FrontApp ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.

  • Ist FrontApp seriös?

    🤔 Die Qualität der FrontApp-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.

    Danke für die Stimme

  • Wie viel kostet FrontApp?

    FrontApp ist kostenlos.

  • Wie hoch ist der Umsatz von FrontApp?

    Um geschätzte Einnahmen der FrontApp-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.

Benutzerbewertung

4.5 von 5

2 Bewertungen in Schweiz

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Bewertungsverlauf

FrontApp Bewertungen

Doesn’t work well

927happy on

Vereinigte Staaten

The google login doesn’t work at all

Wasting real estate on mobile

navy_coolguy on

Vereinigte Staaten

Not optimal usage of real estate on mobile. Why do you waste such a precious real estate on mobile apps? The one highlighted in green on top and between each email highlighted in yellow. I have attached missive app for reference. Also please add rhe ability to not only swipe left and right but also top and bottom to select multiple emails at once and take action.

Stuck on success screen logging in

rj review here on

Vereinigte Staaten

Just downloaded new version after not using the app for some number of months. Logging in through google auth I get the “success, you’ll now be redirected back to the app” screen. Then don’t get redirected. If I cancel or force quit the app, I’m back to square one and a login screen.

Do not buy!!!

Jdfjkjb on

Vereinigte Staaten

They really rope you in on the sales call that you will have all these amazing capabilities but every single thing has a kink. I have paid way too much money for this for our company. I would not renew with them.

Tag & Template Editing MISSING

LogicAndFacts on

Vereinigte Staaten

Can’t actually do work because it lacks tag and template creation/editing. So it’s 75% for view-only triage. Which is then annoying that I can’t help a customer efficiently or improve my template. 2024 update: no change

Please Fix!

HockeyAunt#27 on

Vereinigte Staaten

The newest update has so many bugs for me. I’m unable to mark emails as read, unable to attach images to emails, and in the process of composing a reply, I’m unable to delete a draft or even close it. I have to completely restart the app. I use the app frequently for work and these things need to be addressed quickly. Thank you!

Annoying “features “ slow down productivity

MarkMKC on

Vereinigte Staaten

The desktop app is solid but the mobile app (at least as of this writing” has a couple time-wasting behaviors. First, it will truncate longer emails. So my daily news digest will have an annoying message 75% down that says “This message was truncated. VIEW FULL MESSAGE” so I have to tap that to open the email in a popup and scroll down to figure out where I left off. I gave them feedback on this months ago as well as suggestions on how to improve it, but there’s been no change. At least give us a setting to turn it off. Second, when I click a link in my email digest to read an article on the web, I am taken to my mobile web browser app (e.g., Chrome). When I switch back to Front, it closes the email I was in and takes me back to my main inbox. What is the point of this?! I want to get back to exactly where I was. It used to only do this after a few minutes of being outside the app, which was annoying but tolerable. Now it does it every time, even if I’m gone from the app for a few seconds. Makes very little design sense, and it wastes a ton of time returning to my spot. Very disappointed. The mobile app is otherwise decent, and the team has been helpful on support requests, but I really wish they would fine tune these productivity missteps. UPDATE 10/16/23: in response to the developer stating this is due to memory issues, the second issue still happens even when I’ve closed all the other apps on my iPhone 14 Pro Max running the latest iOS version. It is more likely to do this the longer I’ve been away from the app. Happy to update my review if the team can resolve this behavior but it’s still a headache.

Easy to manage email on the go

mkcscs on

Vereinigte Staaten

Quick, easy to use app to stay on top of my inbox. It’s great!

Avoid

Ndiwnvduw on

Vereinigte Staaten

Outlook but worse

Great update

Beameach on

Vereinigte Staaten

Thank you for fixing all those small annoying bugs with the latest update. I love Front!

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