Frontdoor Pro ProApp

Waited two days for service person to show up. Never happened. I was told that I didn’t need a model number, then the next day after waiting for them to arrive they called and canceled saying they needed a model number. Two days wasted. Phone help worst ever Don’t use this company. T Doran MD

This company will hold money for repairs already completed and you will have to jump through hoops to get your money weeks later. The tech support is horrible and they don’t take notes. Nobody never knows what’s going on.

It doesn’t work, it is not uploaded on the web, on the android, on the iOS! The design is so confusing, they definitely need improve UX , a lot of unnecessary actions! Our technician couldn’t find where to click to get payment, and to take card info there is a tone of info that need to be entered manually, so they really need to work on the app! A lot of time there is a glitch and the app doesn’t show jobs, just empty page.

Can’t register nor thru app or website, tried different browsers and devices, the submit button just doesn’t work

terrible app just as bad as spectrum mobile

Trash!!!!!!

Great app for jobs! They come in a bit slow when you first start, but over time they will ramp up. My recruiter was a huge help in understanding the system and how things work.

What’s the point of having training within the app of none of the options are available no a job site. You can add anything except additional rooms and hit update.

I’ve done about 50 to 100 jobs for this company and I’ve had several jobs that I’ve completed for thousands of dollars that the company has refunded from my account due to incorrect customer information refund him the money for jobs that I completed and then charging me for doing the job so on top of working for free they charge you for it and by the way I have a rating of 4.5 stars out of five stars I’ve been with the company for a year and I’ve done close to 100 jobs and I’m letting any new workers know it’s a waste of your money and time they are eventually just going to take it vantage of you and you’re going to end up working for free if not you’re gonna end up working an hour in the money

This is so bad, so first they have a customer who rated me with all stars highest ratings call for another issue and of state it’s the same and then I return and they would not let me look at unit and the husband cussed me out. I call immediately and inform them and they say this woman has a history of doing this and it won’t effect my rating. Then the money I received for doing the original job they subtract from my account about a week later so I call to find out why but I’m not allowed to speak with the finance department. I hate to see what they do with someone who is not a perfectionist. And to reverse charges, I don’t work for free and this company stole from me. Be very aware of this conniving company that took a veteran of 17+years. It started out good, but I could get the same amount of calls if not more on my own.