CRAP STILL DON'T WORK
I have two alarm systems so I setup two users. Works as it should for a few days then both users disappear. No longer truns to Chinese, users just diappear and have to be put back in. So disappointing! If you want an alarm system that you can control with the app this is not the one to buy. This has been going on for a long time and I don't think it will ever work correctly.