Gainesville Times

I enjoy the digital Gainesville Times editions. We need local news more than ever in this crazy world. Very happy with content and use of service and highly recommend.

Once upon a time the app worked and I could read the daily paper on my phone. Since the disruption in service and the introduction of a new platform, it has never been the same. I’m tired of the daily challenges just to read my paper. You’ve made things more complex. I don’t need these frustrations. I will be canceling my subscription. It’s not worth the $10 a month to start each morning getting frustrated and angry.

After trying for several days to open my ePaper without success, I wrote to customer service and still have not received a reply. I have tried again today. If I hear nothing back I will cancel my digital subscription. Why pay for a blank screen?

I’ll be cancelling.

It’s the sorriest bunch of crap I have ever seen , 5 graders could have done a better Job of writing this Code

The only thing that works with regularity is the taking of my $9.99 each month. I have a Apple phone and even when logged in, I can’t access the stories. You try to restore your subscription and it says you don’t have one. I’ve cancelled before for the same reason and it looks like we are heading in that direction again.

The phone app works great but this one not so much. The content is presented in a completely different way and it’s not as comprehensive at the phone app. I contacted them and left a message and haven’t gotten a response.