GateKey Resident

I have been trying forever to get this set up-terrible app!Won’t let you reset your password-doesn’t respond to reset.Get rid of it!

Whenever I receive a notification and click on it the app quits every time. Also the Home Screen is useless. Nothing on it besides a video tutorial. 1st world problems but annoying

Like others mention, the app crashes quite frequently for me too. However, it’s still way more efficient to use the app than pursue other ways of completing the same task, so for that, I’m perfectly satisfied. I’m happy that the app exists.

Can’t even use it. Always crashes when adding service.

Can’t believe our community picked this. No way to text guest passes. You can only email which typically end up in junk mail. And the pass is good for only one time use anyway so no good for permanent guests. It’s 2022. Do better!

Somehow the app removed all my information and added Steve Green. He lives here but is unable to navigate. I had done it when we first got the letter

Nice functionality but flaky- developers you need to stabilize and stop crashing

Terrible App. Doesn’t work at all like it is supposed to work. Whenever you try to reset your password it does not work. This app has major problems and should be avoided. Will recommend to my community HOA to drop this application

This app is not user friendly at all…

Early reviews were not upgraded to the new system so no it did not work as it wasn’t supposed to. I almost left a bad review but then i called our management office. Our community switched to the new version and it’s awesome! I get notifications on my phone and my iPad, I can send notes to the guard at the gate, and it’s super fast. Best feature is I don’t have to carry my drivers license around when i go outside the gates for my morning runs. I can just show the app to the guards and they let me in. That was always a pain before.