App is very cumbersome and doesn’t work
Pretty bad start to my membership! I haven’t even attended my fist visit to the leisure centre yet and I’m trying to cancel a sauna session before the cancellation deadline but system keeps logging me off as soon as I press the cancel booking button. As I write this review, I’m 12 minutes away from the deadline and I cannot cancel the booking. It’s like they’re deliberately trying to make it as difficult as possible so they can charge the £5.50 non attendance penalty. Shockingly shoddy App!