GEHA

Still doesn’t work! Constantly have to resubmit login and create a new account every time you attempt to login! Please fix this!

The app crashes every 5 to 10 mins and does not stay logged in even after checking off the remember me box. Cannot search for providers because the app crashes too much. All the $$$ we pay and the company can’t provide a reliable app. I will be changing my family dental insurance this fall!

You can’t search for providers in network without the screen freezing. You can open up your EOB, your payment history takes 10 mins to open up and the only way to log into the app successfully is with Face ID. Typing in the username and password just fails. This app is getting worse and worse with each update. Please fix it back to the way it was two years ago.

It just spins and spins. And spins. My only hope is that they’re building a brand new app which is why they’re ignoring this one. We switched from Standard to High Option coverage this year, but unfortunately the app is the same. Sigh.

Can’t log in. Even when creating a ‘new account’ (when I just made an account already) I get an error.

I am so pleased with the easier to use GEHA app. Many thanks to the changes and thanks to the technicians making it easier.

Any memory or time downloading this. Save your time with web log in.

The app keeps logging me out and closing soon as I log in

I have been a member for years. It used to be a message about API but I knew I could wait a few hours and try again. Now the connection says can’t connect to server…all day! More importantly what happened to FaceID because now I have to keep figuring out which of the many passwords I’ve had to save for the various GEHA platforms is used for the app. Please fix it!

Don’t waste your time downloading this app. It’s only going to give you a headache.