Genea Mobile Access

I’m sorry you think you have the right to track my location 24/7 but no thank you. Ridiculous that this app thinks I need to drain my battery and give up my privacy just to use it once a month to open the door at work if I’m the first one there. How about you just let me opt in to that rather than bugging me incessantly w/ promps and error messages.

Never works. Absolute trash.

I see some complaints about location services in the background, but this improves the unlocking functionality with mobile credentials. It is annoying that Apple keeps reminding you of this though after you already accept it.

Worthless piece of $&@!!!

Terrible app. Key can take a moment to load. Constantly being informed to move closer to device, even though you are directly in front of it. App used to work fine when it was Sequr.

The idea that this app wants to track my location even when I am not running the app is appalling. I can’t trust the developers of this app since I don’t know them. If they can’t figure out another way then I hope a competitor can.

When I tried to tap the door sensor it opened my credit card (?!) Tried calling support and never got to a human. Sent a live chat and got a reply an hour later to reboot my phone. Finally got in when a coworker drove across town.

I’ve tried five times and it’s worked zero times. Your key to the office needs to work — all the time.

I’m just a horrible person

I have been using the app for almost a year now. I love that I do not have to roll down my window when I come into my building.