Gennec

Please add Face ID support for login. Your login doesn’t work well with device password manager.

After several attempts to connect the air purifier to the wifi connection, it finally works. Just like the app recommends, if your router has auto-connect to your 5Ghz or 2.4Ghz, you need to go to your wifi internet settings and separately rename one as 5G and the other 2.4Ghz so the device connects only to the 2.4Ghz connection. That’s what I had to do and also reset the air purifier. After following the Gennec app instructions, I was able to connect without any glitches. The Gennec app is easy to use. I just don’t understand why the app asks for your location in setup before you connect the device to WiFi.

Cannot change the timer on the hydroponic system. It stays stuck on 6am - 10pm even when changed.

One word junk can’t even connect to renpho air purifier pure junk app

Up until about a year ago I was able to rotate my phone and get full screen pictures but it no longer goes to full screen

I bought this scale to track my food. It’s been great for six months; but now suddenly the app deletes any food I confirm! I’m struggling with an ED and the sheer panic and horror of losing my numbers has made this app a nightmare. If the issue is fixed I’ll update the rating.

It’s the worst he told me to return my air purifier because I can’t get it to connect so I told him I bought 3 and he said return all 3 Omg I have so many of their products had no issues till now should I rethink buying g anything else I just got them today already told to return them??????

Tried many times over two days on iphone and ipad with latest OS updates. went through all possible options in the instructions that came with the hydroponic device and it fails every time. App does not provide the manual setup option at all which is presented as the alternate configuration option in the instructions. Total waste of time if you need it to control the iDoo hydroponics garden. Best to just buy the aerogarden.

I use this for a Bluetooth kitchen scale to monitor calories, nutrition etc. Everything works ok. The database used for the items you’re weighing is terrible. I know it’s going to be complicated but the product would be better if the information you get would be more accurate and/or organized. Doable, but takes more time than it should to find the info you’re looking for.

Can never set up device. Always device not found after connecting WiFi to the device. Useless.