GeoBlue

Wished that my work expense system was as straight forward as submitting my medical claims through GeoBlue app. Diggin the GeoBlue app! Solid!

Unable to use the non-US provider finder functionality. After selecting provider type of Doctor, the screen that is displayed only shows ‘Obstetrics and Gynecology’. It does not list any other doctor specialty. I tried every menu option to see if I can show other specialties but been unsuccessful. This app is useless to me right now and is frustrating since I’m finding it hard to look for an in-network provider.

The app is fine but most, if not all, people use their iPads in Landscape mode! My holder won’t even stand up in portrait mode! Please fix.

The app is easy to use - I like the Face ID login and the layout and organization is quite good. But I can’t change my credit card, extend or modify the policy.

App is not working

I try to register and it says I can’t because that email is already registered. Ok, so login. Can’t because no active policy. Reset password. There is no active policy for that email so you can’t reset pw. Ok register policy. Can’t because already registered. You designed the app to be one time use only.

Why the ID card in the App is curtailed at the bottom, the line with coverage dates is missing. Was it intentional?!!

iPhone 14 pro, iOS 16.0.1. App stuck on loading.

I’d card missing a critical element

As a retiree who is technologically challenged the app and process is seamless. Kudos also to your Customer Service Team as I had a very basic question and the entire transaction was handled with painstaking professionalism. I retired from the Service Industry and would definitely recommend this company to anyone!