Get It Done San Diego

My car was posted two months ago and now everytime there is a parking issue my car is posted in six different areas? at the same time? a lot of people seem to be having the same issue. Fix the bugs in this app please

It works great! I’ve reported different issues and I’m very happy with the app and with the good response time! Specifically things like illegal dumping and certain parking issues are resolved quite fast. I like the recent update that we can cancel tickets if an issue resolves itself to save the city time. Also very nice that when the ticket is adressed the responder can attach an image of the resolution.

This is an incredible offering by the city. It doesn’t always work, but when it does it’s pretty magical.

No option to close account

Car parked on street in same spot over 3 months, reported it after 1 month. Tags have since expired, tires are slowly losing air. Looks to possibly be abandoned. The app itself is easy to use, but the city doesn't seem action submissions. This is not my first submission.

Used it for the first time the other day. There was a broken piece of metal stuck on the curb causing a trip hazard. I took a picture and submitted a report using the app. Within 3 days someone came by and cut the piece of metal off the ground. I checked the app and it said the case was closed. So far the app was useful and served it’s purpose.

If you want to do your part only to have the city do nothing about your concerns, then this is the all for you! With so many choices/options, you can report almost any problem in your area and the city will respond… never! Much like this rest of Todd Gloria’s administration, you will see no results here. Make the change on Election Day, and then maybe this app will have a value. Horrible.

I was able to to use this app in the past. It doesn’t let you move on to pinpoint location. Ridiculous. We have illegal parking and nothing can be done.

Very meh UX overall. Have to use some terrible auto location thing that doesn’t do the best… an option to manually put in an address works. As has been requested for years by many reviewers. Also would be really nice to be about to delete a report you submitted yourself, if by chance it is no longer an issue or if you need to add, fix a typo etc etc. A couple of basic things this app just can’t do.

I’ve only reported pot holes and graffiti—a task the app makes incredibly convenient. It’s not quite frictionless, and text entry fields in the UI are really dated, but otherwise much better than filling a form out on some obscure city website, drafting an email or god forbid, having to call someone. Biggest gripe with the app: it doesn’t support the iOS swipe to go back gesture. That left side drawer belongs in a hamburger menu. If any decision makers are reading this, look up Apple’s “Human Interface Guidelines” for best design practices.