Glassboxx

Says it can be downloaded and used remotely. This isn’t true. I downloaded a book and the minute I’m underground and want to open it I can’t. 😤😤

Great reader app, like the ability to highlight and add notes and log them.

No download was showing when I opened the Glassboxx app but after contacting customer support it all got sorted out quickly.

How Glassboxx managed to convince some publishers to go with them as the e-book option is beyond me... They clearly did not test the app themselves before signing up. Beyond the UI being overall terrible, the simples things like deciding the size of the app window does not work.... There are two options, either let it cover your entire screen, or let it take up a tiny corner making it impossible to read... If you want to have a digital notebook and your book side by side, then you'll need to sit 5cm awat from your screen to read the text... You cannot enlarge it to cover half your screen.

Why don’t you acknowledge or answer customer complaints?

All around terrible UI. Highlighting, or any annotations in general is a pain to use. I tried using their browser interface and it was even worse: It would unsave all of my highlights, making all my effort an absolute waste. Sad to see that for an app that is quite needed (since this is how some ebook sellers want buyers to read their books), it is highly lacking in all the major areas that make it a good reading app. Adobe PDF reader and even Apple's Preview have a better reading UI than this.

App crashes every 30 sec. Won’t even download my ordered ebook, so I can’t open it. Waste of money

Straight forward transaction - excellent response to queries.

I am blown away how I’m 2023 fake reviews are everywhere. How is this app so wonderful and easy to use for so many fake accounts when in reality it’s not working at all. How does the app developer so proud of having such a wreck in the App Store and not do anything to make it work. The iOS version is not working. It crashed after I’ve installed it, twice now, before I was even able to see the book. Once I managed to click the book, it’s been stuck in loading mode and eventually after about 30 seconds, the book was loaded and every page flip or scroll is just a nightmare. The page becomes blank and 10-15 seconds later I can see it load. It’s an iPhone 12, not a Nokia 3310 that I am loading it on and it’s not working. A total rubbish app.

The perfect app! It’s so easy to use and the quality is 10/10