Global TeleMD

No update in 2 years and it hasn’t worked in as long. I can only guess it was too expensive to support so they just stopped and haven’t updated any of the GeoBlue materials or other apps. They need to stop linking to this thing. Doesn’t work.

What’s the point of the app if the button to connect for Telehealth keeps producing Internal Server Error message. Then the desktop version doesn’t offer a Telehealth option and refers back to the app which doesn’t even work. I’m contacting my employer to look into the contract we have with this application.

App worked perfectly for me - not sure why everyone else is having problems. Talked to a super nice and helpful doctor.

It rarely works! When it does, you’re usually connected to a doctor who’s not even in the country. It’ll take about 2-3 days to get a prescription sent to a local pharmacy. Connection is often bad and will be garbled the whole time or just disconnect.

I get an error when I use my account number. The app doesn't seem to work at all. I can't move forward in the system to select the country for either a call or telehealth appointment which means I can't request them at all with the app. I didn't realize it was so useless. I'm sorry I got this travel insurance. we need to invest in actually making this App work

The app doesn’t seem to work at all. I can’t move forward in the system to select the country for either a call or telehealth appointment which means I can’t request them at all with the app. I didn’t realize it was so useless. I’m sorry I got this travel insurance. we need to invest in actually making this App work

Have fun logging in. The only thing you’ll get is a “Client code error” and then have your device blocked. What a terrible app.

Made a video appointment but let getting an error message saying the video call was not available. I then got an email saying the appointment had been cancelled. When I submitted a complaint to customer service the email bounced back, saying the mailbox was full.

The app collects all kinds of information and on the very last page throws an error “can’t be blank” when all the fields were completed. Went back and forth several times to triple-check, it would not submit the info to schedule the appointment. Very disappointing.

If I could give this zero stars I would Logs you out, says people have tried contacting you when they haven’t, doesn’t give you a heads up to join the waiting room, tells you 10 mins when in reality it’s an hour, then when you do finally get into the app waiting room it literally boots you out, logs you out of the system and says error when you try to log back in Complete waste of time! Don’t bother with it Disgrace in this day and age with technology so advanced and especially considering the premiums people are paying for GeoBlue this is a shambles