Goldstar Taxis

Booking was easy and pick up time was very prompt. Driver very polite and friendly

Bang on time, friendly, courteous driver, excellent.

Booked a £50 taxi home. £62.50 was charged to my account… then £12.50… then £10 cash on the night. Tried to speak to the operator who told me he has ‘100s of customers waiting to book taxis so not interested’ Terrible customer service and very rude.

Waited ages as it said “we’re finding a driver”. No idea how long it would take so I cancelled and it said it would charge me £3 for that.

Took forever to find a driver meaning I waited around for a lift that never happened and missed something important. Also hits me with a £3 cancellation fee which is disclosed when cancelling. Won’t be using services again.

Always seem to get the response that no cars are available through the app but if I phone straightaway after getting that response I can get a taxi! Rubbish app

Can never get a taxi with goldstar despite the app stating 20 mins won’t recommend

Only phoned 25 minutes before pick up. Was sent message so I knew what vehicle to look for. The driver was helpful and friendly. Helped with getting case in and out of taxi, drove safely and a good price too! Very happy,thanks so much