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5 von 5
1 Bewertungen in Philippinen
The extra bits are good, eg the puzzles and recipes. But a new edition has just been released today and both Readly and Kindle have the latest but the actual GH app seems to still only show last month’s copy. So what exactly are we paying for?
Since April 2023 my digital subscription has been useless. There are no images when I try to read the downloaded copy when I am offline. I have a print + digital subscription so that when I’m travelling and have no access to the internet I am able to read the downloaded version using my digital subscription. It worked perfectly until I was on holiday in March when I discovered there were no pictures in my downloaded copy! I reported this to Hearst at the time and had monthly emails TO them requesting updates and providing screenshots to illustrate the problem I was having. A few weeks ago they told me they had no timeline to fix the issue. So I’m left in limbo with a useless digital subscription that I have paid good money for. In contrast my other magazine delivers its digital copies reliably!
I am disappointed in the digital Good Housekeeping. The layout is boring ie one page can be miles long. It also takes ages to download, downloading each page as you read it instead of downloading the whole magazine at the same time. Much preferred the Kindle Edition which unfortunately has now been discontinued. Definitely more work is needed on the app to make it a more pleasurable experience to read.
As a blind person, I use VoiceOver on my iPhone to access content. I can do almost anything that sighted people can do. I can operate my central heating, I can access all my bank accounts, I can listen to any music I want, I can read books, and yet I can’t get past the first hurdle to read Good Housekeeping. I go into the accounts page and it is completely inaccessible to screen readers. I can’t input my details and I’m stuck. In this day and age for a company like this to be so I’m concerned about accessibility is quite shocking. Not to say illegal!
Unable to download Jan 2021 edition. Just go round in circles when looking for help. Will not renew subscription which is paid unto July 2021.
Love the magazine but pages freeze and I preferred to swipe across rather than scroll down to read it
The app performs poorly. Now two thirds in I can’t access the full articles by scrolling up
I love Good Housekeeping but I have to keep deleting and reinstalling the app. It keeps on ‘forgetting’ that I have subscribed and wants me to purchase the next issue rather than just letting me download it. Otherwise the app is good.
I’m frustrated beyond words trying to log into ‘updated’ subscription, it won’t even recognise the account number given to me by Hearst magazines nor any of my log in details. I won’t be renewing as it seems I cannot upload the last three months magazines I have paid for, sorry to say it seems a better deal to go back to paper version.
Since updating this app I now can’t log in to the Subscription of this magazine using the login and Customer number that you gave me in your email. Error message says can’t locate subscription!
