Good food. Horrible app and responsiveness.
The food at Greenspot is very good. It’s healthy and dependable and quick. But they have a point system on the app where you’re supposed to gain points every time you purchase it. I’ve eaten there many times and accumulated lots of points. However, the app was not working in order to be able to use your points check out to redeemfree food. It took me more than two months of contacting them to get anyone to respond to this. When I did, the owner asked me to retest many times, which I did, and each time it took more points away without letting me actually redeem those points for food. The problem was never solved and I lost all of my points. I explain this to the owner and he assured me I’d get my points back and it never happened. I tried contacting him several times and have been ignored. Disappointing.
