Guernsey Taxi App

Absolutely useless app, tried to make an advance booking but wouldn’t let me. I’ve travelled all over the world and nowhere have I ever had such difficulty booking a cab, many phone numbers on airport website not in use or taxi companies not bothering to respond, what a shambles. Not a good welcome to Guernsey. I will try the bus instead!

Rubbish. So many tried and tested exemplars out there they could have taken inspiration from. Unfortunately, the interface is clunky and the address search is very restricted and unable to find many addresses at all. This forces you to search for locations on the map which isn’t accessible for users with particular access needs.

As other reviewers have found: tried to book the night before my flight and was told it needed a maximum of 6 hours. Tried this morning from the airport and was told it needed a minimum of 7 hours!

The app is pointless as there are never any taxis to pick you up. Don’t bother downloading it, you’ll just be wasting your time.

If you book ahead then it tells you the maximum booking ahead time is six hours. So you wait until six hours before and then it tells you the minimum time is seven hours. So it is impossible to book ahead.

Simply put, the app either doesn’t work or drivers can’t be bothered unless it’s over £20…. Pointless app

I requested a taxi for my elderly grand parents on a Sunday afternoon. Someone accepted the job then cancelled me as a no show because he confused my address with one in the vale. I then couldn’t rebook because the app wouldn’t let me! So I tried to rebook on my husbands app. The driver called and cancelled as it seems like the drivers only work certain areas and the app doesn’t tell them which area the client is in. What’s worse was the driver left the job open so I couldn’t rebook and then I show on my app didn’t allow me to rebook! I have yet to use this app successfully.

About 10’ years late! So many errors ! Launch with some errors but this many I think is unacceptable. Why not buy an off the shelf solution 1000s available! Classic SOG!

Firstly wouldn’t recognise my address Secondly tried to book for an hours time to get a message saying minimum 6 hrs notice So tried to book for tomorrow evening to get a message that maximum 6 hrs notice! Frustrating

I’ve just tried the new app and zoomed in on my property to set pick up. but it gave the wrong address. Bottom end of Mont Arrive by the pelican crossing is a clos. All the houses in the clos have an address that belongs to the next estates down Mont Arrive Jars. De haut. This will be a good app once ironed out