Guest-Mobility

Rented a scooter with my wife in Paris to take us to the Eiffel Tower 20 min away from where we were. Very, very limited parking spots so when we arrived, parking was “full” and did not allow us to complete our ride, forcing us to ride back to the only parking available which was 30 min away. Inconvenient and ruined our entire night being in the cold resulting in a $50 charge for the time rented

Easy to use and cọmfortable

My son and I each rented a scooter from Mobility in Paris. When we arrived at our destination, the Eiffel Tower, all three nearby parking zones were full so we could not leave and turn off our scooters. It took nearly 2/3 of our time to find a space we could park the scooters and then walk the long way back to our destination. The final bill was $180 Euros! My other son rented a Lime bike for a total bill of $5 Euros and was able to park near our destination. I have contacted the company, no response. This is a scam. AVOID!

This is a horrible app! It doesn’t tell you that you have to deposit the scooter in one of a handful of locations that are difficult to locate. Doesn’t let you disengage from the app and then charges you for it. I should have paid 20 euros and ended up being charged 135 euros because there was no reasonable place for me to leave the scooter that the app would accept. And I was sent all over the city trying to find a deposit location. Do Not Use!

It wouldn’t let me end my ride. I would get to a designated zone and it would say that the parking limit had been reached (even though there were only two other scooters). I couldn’t find where to park, time kept running while I’m going around in circles trying to find another spot. Finally found a spot after like 20 minutes, but so far away from where I was going and it charged me 63 euros!!! What was intended as a 10 min fun ride, became such a hassle. I had to pay for an Uber on top of that to get back to where I wanted to go in the first place. Terrible service.